Returns Policy

Returns & Refunds

We want you to be completely satisfied with your purchase. 
If you'd like to return or exchange an item, here's how it works:

Exchanges & Returns
We offer returns within 14 days of purchase. All returns are issued as store credit.

How to Request a Return:
1. Log into your account and initiate the return through your order history
2. Ship the item back to the following address with all tags attached:
Dress Code
205 E 47th St
Chicago, IL 60653
3. Once received and inspected, we'll issue store credit to your account within 5-7 business days

Using Your Store Credit:
Once your store credit is issued, you can place a new order and apply the credit at checkout. 
Store credit will be added to the account associated with the email address the original order was placed with.

Conditions for Returns:
- Items must be unworn, unwashed, and in original condition
- All tags must be attached
- Items must be returned within 14 days of purchase date
- Customer is responsible for return shipping costs

Non-Returnable Items:
- Items marked "Final Sale"
- Clearance items
- Customized or personalized items
- Items damaged due to customer misuse

Damaged or Defective Items:
If your item arrives damaged or defective, please contact us within 14 days of receiving your order with photos.
We document all items with photos before shipping, so we can verify the damage occurred upon arrival.
We'll issue store credit or send a replacement at no cost to you.

Questions?
If you have any questions about our return policy, please reach out to dresscodechicago@gmail.com.